Terms & Conditions

TRAVEL ET VOGUE | TERMS & CONDITIONS (Updated)

Effective Date: March 24, 2026

1. THE CONTRACT

By booking a product or service with Travel et Vogue (the “Company”), you (the “Client”) acknowledge that you have read, understood, and agree to be bound by these Terms.

Group Bookings: If you book on behalf of others, you represent that you have the authority to bind all named travelers to these Terms. You are the designated point of contact for your group.
Minors: All Clients must be at least 18 years of age unless accompanied by a legal guardian.

2. BOOKING & PAYMENTS

A booking is only confirmed once the Company receives the applicable deposit and issues a written confirmation.

Deposit: All deposits are strictly non-refundable and non-transferable to other trips or dates.

Cancellation Notice Received & Refund Entitlement

At time of booking / Deposit stageDeposit is strictly non-refundable.

90 – 61 days before departure 50% of the total trip cost is forfeited.
60 – 31 days before departure 75% of the total trip cost is forfeited.
30 days or less / No-show 100% of the total trip cost is forfeited.
Late Fees: Payments delayed by more than 10 days will incur a $50 late fee. Failure to pay may result in your spot being offered to the waitlist.
Pricing: Prices are in USD. We reserve the right to adjust prices due to currency fluctuations exceeding 2% or unforeseen fuel surcharges.

3. CANCELLATIONS & REFUNDS

Because our luxury partners (hotels, private chefs, and excursion providers) require upfront, non-refundable commitments, our policy is absolute:

Client Cancellation: Must be submitted in writing to inquire@traveletvogue.com.
Non-Refundable Status: All payments (deposits, installments, and full balances) become 100% non-refundable 7 days after they are made.
Transferability: While payments are non-refundable, they are transferable to another person for the same trip, provided you find the replacement traveler and notify us before the Final Payment Date.
Unused Services: No refunds or credits will be issued for missed activities, late arrivals, or early departures.

4. MANDATORY TRAVEL INSURANCE

Travel Insurance is not just recommended; it is a requirement for participation.

Coverage: Your policy must cover medical emergencies, evacuation, and trip cancellation.
The "Safety Net": Insurance is the only way to recover your investment if you must cancel for personal reasons (illness, work, etc.).
Liability: If you choose to travel without adequate insurance, Travel et Vogue is not liable for any financial loss, medical costs, or damages.

5. DOCUMENTATION (PASSPORTS & VISAS)

Validity: Passports must be valid for at least 6 months beyond your return date with at least 3 blank pages.
Responsibility: Clients are solely responsible for obtaining visas. While Travel et Vogue may offer guidance for Kenyan citizens, the final issuance is at the sole discretion of the respective embassies.

6. ITINERARY CHANGES & FORCE MAJEURE

Luxury travel requires agility. We reserve the right to modify itineraries due to weather, vendor availability, or local conditions to ensure the best experience.

Force Majeure: In the event of "Acts of God" (pandemics, political unrest, natural disasters), the Company is not liable for refunds. We will work to provide credits or alternative arrangements where possible, but the primary recovery for the Client should be through their Travel Insurance.

7. HEALTH, SAFETY & ASSUMPTION OF RISK

Physical Activity: You acknowledge that our trips may involve strenuous activity (hiking, swimming, etc.). Participation is voluntary and at your own risk.
Medical Clearance: You certify that you are fit to travel. You must disclose any medical conditions that may affect your participation.
Remote Locations: Some destinations may have limited access to medical facilities. You assume all risks associated with travel to these regions.

8. MEDIA RELEASE

During the trip, Travel et Vogue representatives may take photos or videos for marketing purposes. By participating, you grant the Company a perpetual, royalty-free license to use your likeness in promotional materials (social media, website, brochures) worldwide.

9. LIMITATION OF LIABILITY

Travel et Vogue acts as an agent for third-party suppliers (airlines, hotels, transport). We are not responsible for the acts, omissions, or negligence of these suppliers, including delays, property damage, or personal injury.

10. GOVERNING LAW

This agreement is governed by the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.